Effective Date: January 22, 2021

At Sunshinegadget.store  , we strive to provide the highest quality products and a seamless shopping experience. However, if you are not completely satisfied with your purchase, our Refund and Returns Policy ensures a simple and fair process.

Returns

You may request a return of eligible products within 7 days of receiving your order. To qualify for a return:

  • The product must be unused, in its original packaging, and in the same condition as received.

  • Items marked as non-returnable (such as perishable goods, personal care items, or custom orders) cannot be returned.

  • You must provide proof of purchase (order number or invoice) when requesting a return.

To initiate a return, please contact our customer support team at support@Sunshinegadget.store  Our team will guide you through the process and provide instructions for returning the product.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7–10 business days using the original payment method.

Please note:

  • Shipping fees are non-refundable unless the return is due to a mistake on our part or a defective product.

  • Refunds may take additional time to appear in your account, depending on your bank or payment provider.

Exchanges

If you receive a defective or incorrect product, you may request an exchange instead of a refund. Our team will ensure that the replacement is shipped as quickly as possible.

To request an exchange:

  1. Contact support@Sunshinegadget.store  with your order details and the reason for the exchange.

  2. Follow the instructions provided to return the original product.

  3. The replacement product will be shipped once the returned item is received and inspected.

Damaged or Defective Items

If your product arrives damaged or defective, please contact our customer support within 48 hours of delivery. Provide photos or other evidence of the damage to help us process your request efficiently.

We will either provide a replacement product or issue a full refund, including shipping charges, depending on availability and your preference.

Cancellations

Orders can be canceled before they are shipped. To cancel an order, please contact support@Sunshinegadget.store  immediately. Once an order is shipped, it cannot be canceled, but you may still follow the returns process upon delivery.

Contact Us

For any questions or assistance regarding refunds, returns, or exchanges, contact our customer support team:

Email: support@Sunshinegadget.store